local time:
8:10:45

Customer Service

We are always happy to help you with any issues or questions regarding our products and services.

Most issues can be handled via e-mail, remote assistance and phone by calling our customer service during regular office hours from Monday to Friday 7:00 a.m. – 5:00 p.m. MET (excluding after office hours and during weekends/holidays).

Multiple ways to help

  • E-mail support (Ticket): This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Phone support: +49 4344 307 0
  • Out of hours phone support: +49 4344 307 0 (Option 1)
  •  
  • Remote support | Live remote assistance
  • On-site support | Local service assistance
  • Original spares | Worldwide delivery within 48 hours
  • Repair parts | Fast and high-quality workshop repair

Main Offices Germany

  • Head Office
  • maresystems GmbH
  • Kupferhammer 7
  • 22399 Hamburg · Germany
  • Phone: +49 40 8972 7330
  • Fax: +49 40 8972 7335
  • Branch Office
  • maresystems GmbH
  • Eichkamp 15
  • 24217 Schönberg · Germany
  • Phone: +49 4344 307 0
  • Fax: +49 4344 307 290

Sales Partners Worldwide

Become a sales partner. We are looking for sales partner worldwide to expand our sales network.
Korea
China
Singapore
Head Office (Hamburg) & Branch Office (Schönberg/Holstein)
  • Korea
  • China
  • Singapore
  • Head Office (Hamburg) & Branch Office (Schönberg/Holstein)